Frequently Asked Questions

Everything you need to know about ParcelDaddy shipping, warehouse storage, and global delivery services.

General

What exactly is ParcelDaddy?
ParcelDaddy is your personal global shipping partner. We provide you with a free virtual address in India, allowing you to shop from any Indian online store. We receive your packages, store them safely, and ship them to your doorstep anywhere in the world.
How do I get my free Indian address?
Simply sign up for a free account on our website. As soon as you register, you'll receive your unique virtual address and locker number in your dashboard, which you can use immediately for shopping.

Shipping & Delivery

How long does international shipping take?
On average, international delivery takes between 7 to 12 business days once the package leaves our warehouse. The exact time depends on the destination country and customs clearance processes.
Can I track my shipment?
Yes, absolutely! Once your parcel is dispatched, you will receive a tracking number in your dashboard and via email. You can monitor your shipment every step of the way.
Which countries do you deliver to?
We ship to over 220+ countries worldwide, including the USA, UK, Canada, Australia, UAE, and most of Europe and South East Asia.

Costs & Payments

Are there any hidden charges?
No, we pride ourselves on transparent pricing. You only pay for the actual shipping cost based on weight/dimensions. Our storage (up to 30 days) and consolidation services are completely free.
What about customs duties?
Duty-Free Delivery: For select countries, we provide a completely duty-free service where your parcel is delivered right to your doorstep with absolutely no extra charges.

Tax-Free Limits: Most countries allow imports up to a certain value completely tax-free. If the value of your items is under this local limit, no customs charges will apply.

Applicable Duties: You will only need to pay customs charges if your parcel exceeds the local duty-free limit or if your destination country strictly applies import taxes. In these specific cases, the receiver pays the charges directly to the courier upon delivery.

Warehouse & Consolidation

What is Consolidation?
Consolidation is the process of combining multiple small packages into one single box. This is the best way to save on international shipping, as it reduces the base shipping fees significantly. We offer this service for free!
How long can I store my items?
We provide 30 days of free storage for every item. This allows you plenty of time to shop from multiple stores and wait for all your items to arrive before shipping them together.

Still have questions?

Our support team is available 24/7 to help you with any queries.

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